(Il Sole 24 Ore Radiocor) - Milano, 15 mag - The UK energy and services company Centrica said its wholly owned subsidiary British Gas Trading Limited has agreed to pay 20 million pounds into Ofgem's Voluntary Redress Fund following the energy regulator's investigation into legacy prepayment meter practices.

The investigation, which has now been closed, followed issues identified in 2023, covered activity between February 2018 to February 2023, and was resolved with the regulator through alternative action.

In addition, British Gas will now undertake a comprehensive review of its customer records from the relevant period and provide redress and compensation wherever possible for customers who were affected.

This will include compensation to affected customers during the period 2018-21, in addition to the compensation already paid for the period 2022-23, alongside the writeoff of up to 70 million pounds in energy debt for vulnerable customers, a proportion of which may be used as compensation for some customers.

Centrica does not expect this to have any impact on its full.

year guidance.

(RADIOCOR) 15-05-26 12:57:47 (0316) 5 NNNN